--- title: CMDB Consultancy UK | Apex Configuration Group description: CMDB consultancy specialising in configuration management database recovery, remediation and optimisation for complex enterprise environments. --- [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png "APEX CONFIGURATION GROUP")](https://www.apexconfiguration.com/) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) - [Home](https://www.apexconfiguration.com) - ServiceNow - [ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - Maximising ServiceNow - [CMDB Health Dashboard](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) - [CMDB Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table) - [CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items) - [CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) - [CMDB Best Practice](https://www.apexconfiguration.com/cmdb-best-practices) - [ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) - [Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) - About - [How We Help](https://www.apexconfiguration.com/about-apex) - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - Resources - [Blog](https://www.apexconfiguration.com/blog) - [Contact Us](https://www.apexconfiguration.com/contact-us) [Contact Us](https://www.apexconfiguration.com/contact-us) [tel:+442080588135](tel:+442080588135)[mailto:contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) Specialists In Enterprise-Scale Configuration Management # CMDB Consultancy Build a ServiceNow CMDB that delivers clarity, governance, and resilience across complex enterprise environments. [Book A Meeting](https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLIuzpnrFoVNubzPnbN68LbMr217PduXcwzT3yYURg9jxT4KVBaAD0%2BQfgdjtScqT8l%2B3Xrv5jlyHQ1IMBOQgBzAX%2FJ9ZLgTWSGSr1wmqsIuMv0R8d9M8CrkkrQFGaz%2FVm3c2LwXa2rUNCA9fBMTEC6F5rSco%2F9Cj1nm%2B77FnrFJTMdiMHe6faMhQSI%2B7ojQIugSM7o%3D&portalId=147949153) [CMDB Diagnostic Call](https://cta-eu1.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLJQMHTWIsSY3dVecreEi4sigj5TC14IQ5ZjyKttb7Uz4vQKiqQXMNRMWXtcU431oJ0w4UzDle4tKVweQWmQGzK6yeAzoNHC3p1BUjxtm01y4gSRTukdconxqk46Xjdx1inxqIwdukICQ780WhEeWBzBGPaDVc%2BHU5D%2Ftd%2B%2BHyQjSp4G6UM4R9bmlYOaai%2FdFZtc0EFI3UXKiFo%3D&portalId=147949153) 98 % CMDB Accuracy 75 % Reduced Manual Effort 6 M Months to Production ## CMDB Specialists Deep expertise in designing, fixing, and optimising ServiceNow CMDB environments for complex organisations.    Specialist Focus   Enterprise-Scale Experience    CSDM & Best Practice Alignment    Automation & Data Integrity  Specialist Focus Specialist Focus Enterprise-Scale Experience Enterprise-Scale Experience CSDM & Best Practice Alignment CSDM & Best Practice Alignment Automation & Data Integrity  Automation & Data Integrity ![Laptop showing a ServiceNow CMDB relationship map under the title Optimising Your CMDB with Apex Configuration](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/Apex-Mock-Up.webp?width=900&height=600&name=Apex-Mock-Up.webp) Common ServiceNow Challenges ## Does This Sound Familiar? Many organisations struggle with these operational challenges without realising the root cause. ### Incident Resolution Takes Too Long Teams can't quickly identify dependencies or impacted services during outages. ### Unknown Security Exposure You can't secure what you don't know exists; shadow IT and untracked assets create risk. ### Change Requests Cause Unexpected Issues Without accurate dependency mapping, changes break things that shouldn't be affected. ### Asset & Licence Management Is Manual Spreadsheets and manual tracking lead to overspending, compliance gaps, and audit failures. ### ServiceNow Data Can't Be Trusted Teams bypass the platform or maintain separate systems because the data is unreliable. ### Cloud Migration & Transformation Stalls You can't modernise infrastructure you don't fully understand or have mapped accurately. --- ### These Aren't Separate Problems They're symptoms of incomplete or inaccurate configuration data. --- ## When Visibility Improves, Everything Performs Better A trusted CMDB enables strategic outcomes across your entire organisation ### Strengthen Risk Oversight Understand dependencies, exposure, and relationships. ### Improve Governance & Compliance Structured, accurate data aligned to operational models. ### Enable Faster Decision-Making Reliable system intelligence across the organisation. ### Reduce Operational Friction Replace manual processes with automation. [![\CMDB Diagnostic Call\](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/147949153/interactive-378363509978.png)](https://www.apexconfiguration.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJo7ESLckHMJ4W3pyepTTuPgo9%2FYUweEtTiNTC9u2VSjTD9aXY3i9D3TmhKIdnaPUZ992XwHTiGH6%2BXTDo%2BXsKagYszzD9dtHlQQWHDYbcovsx2S3aqlBeJqFAq2nOpEQJSMaUNraBm9dEudsoCg8oIaq%2BKyrpdbiIPELucY1JpSwqnfF9vsSUHvo%2FCqKgG5RbcOSxkRYXckBCZz6scwXso3WzgBa%2FsOsx4d3VKJII%3D&webInteractiveContentId=378363509978&portalId=147949153) ## When Configuration Data Isn't Trusted, Risk Increases - Hidden vulnerabilities - Failed transformation initiatives - Fragmented system ownership - Slower response during incidents - Escalating operational cost **Apex brings structure and clarity to complex environments.** ![Configuration-data](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/Configuration-data.webp?width=830&height=554&name=Configuration-data.webp) ## Built for Complex Enterprise CMDB Environments  Apex helps organisations bring structure, clarity, and control to their CMDB through focused tools, dashboards, and best-practice frameworks designed for real operational use. ### CMDB Health Dashboard & Reporting Gain real-time insight into CMDB performance and data quality.  [Learn more about CMDB Health Dashboard & Reporting](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) ### Dependency Mapping Improve impact analysis, dependency tracking, and decision-making.  [Learn more about Dependency Mapping](https://www.apexconfiguration.com/cmdb-relationship-table)   ### CMDB Configuration Items Better control and consistency across your environment.  [Learn more about CMDB Configuration Items](https://www.apexconfiguration.com/cmdb-configuration-items)   ### CMDB Workspace A unified workspace to manage, analyse, and interact with CMDB data in one place.  [Learn more about CMDB Workspace](https://www.apexconfiguration.com/cmdb-workspace-servicenow) ### CMDB Best Practice & Data Management Apply proven frameworks, governance and data controls to keep configuration data trusted.  [Learn more about CMDB Best Practice & Data Management](https://www.apexconfiguration.com/cmdb-best-practices) ### ServiceNow Discovery Automatically identify and map infrastructure across your environment.  [Learn more about ServiceNow Discovery](https://www.apexconfiguration.com/servicenow-discovery-setup) ### Service Mapping For a better understanding of dependencies and system relationships.  [Learn more about Service Mapping](https://www.apexconfiguration.com/servicenow-service-mapping) ## Designed for Large, Complex Organisations  Structured approach. Clear outcomes. No overengineering.  Deep ServiceNow CMDB Expertise Enterprise Transformation Experience Automation-First Methodology CMDB Specialists ## Trusted by Organisations Worldwide ![Nova Action logo](https://www.apexconfiguration.com/hs-fs/hubfs/14%20(1).webp?width=144&height=90&name=14%20(1).webp) ![RTL Kockica logo](https://www.apexconfiguration.com/hs-fs/hubfs/26%20(1).webp?width=144&height=90&name=26%20(1).webp) ![RTL Living logo](https://www.apexconfiguration.com/hs-fs/hubfs/27%20(1).webp?width=144&height=90&name=27%20(1).webp) ![RTL Croatia World logo](https://www.apexconfiguration.com/hs-fs/hubfs/25%20(1).webp?width=144&height=90&name=25%20(1).webp) ![Markíza Krimi logo](https://www.apexconfiguration.com/hs-fs/hubfs/12%20(1).webp?width=144&height=90&name=12%20(1).webp) ![Nova Fun logo](https://www.apexconfiguration.com/hs-fs/hubfs/16%20(1).webp?width=144&height=90&name=16%20(1).webp) ![TV Markíza logo](https://www.apexconfiguration.com/hs-fs/hubfs/13%20(1).webp?width=144&height=90&name=13%20(1).webp) ![Nova Cinema logo](https://www.apexconfiguration.com/hs-fs/hubfs/15%20(1).webp?width=144&height=90&name=15%20(1).webp) ![TV Nova logo](https://www.apexconfiguration.com/hs-fs/hubfs/17%20(1).webp?width=144&height=90&name=17%20(1).webp) ![Nova Krimi logo](https://www.apexconfiguration.com/hs-fs/hubfs/18%20(1).webp?width=144&height=90&name=18%20(1).webp) ![Pro Cinema logo](https://www.apexconfiguration.com/hs-fs/hubfs/20%20(1).webp?width=144&height=90&name=20%20(1).webp) ![Nova Lady logo](https://www.apexconfiguration.com/hs-fs/hubfs/19%20(1).webp?width=144&height=90&name=19%20(1).webp) ![Pro TV International logo](https://www.apexconfiguration.com/hs-fs/hubfs/21%20(1).webp?width=144&height=90&name=21%20(1).webp) ![RTL Adria logo](https://www.apexconfiguration.com/hs-fs/hubfs/23%20(1).webp?width=144&height=90&name=23%20(1).webp) ![Ring logo](https://www.apexconfiguration.com/hs-fs/hubfs/22%20(1).webp?width=144&height=90&name=22%20(1).webp) ![Multiskill logo](https://www.apexconfiguration.com/hs-fs/hubfs/1%20(1).webp?width=144&height=90&name=1%20(1).webp) ![Acasă Gold logo](https://www.apexconfiguration.com/hs-fs/hubfs/2%20(1).webp?width=144&height=90&name=2%20(1).webp) ![bTV Action logo](https://www.apexconfiguration.com/hs-fs/hubfs/4%20(1).webp?width=144&height=90&name=4%20(1).webp) ![RTL Crime logo](https://www.apexconfiguration.com/hs-fs/hubfs/24%20(1).webp?width=144&height=90&name=24%20(1).webp) ![Acasă logo](https://www.apexconfiguration.com/hs-fs/hubfs/3%20(1).webp?width=144&height=90&name=3%20(1).webp) ![bTV Comedy logo](https://www.apexconfiguration.com/hs-fs/hubfs/7%20(2).webp?width=144&height=90&name=7%20(2).webp) ![Dajto logo](https://www.apexconfiguration.com/hs-fs/hubfs/9%20(2).webp?width=144&height=90&name=9%20(2).webp) ![bTV Cinema logo](https://www.apexconfiguration.com/hs-fs/hubfs/6%20(2).webp?width=144&height=90&name=6%20(2).webp) ![Doma logo](https://www.apexconfiguration.com/hs-fs/hubfs/10%20(3).webp?width=144&height=90&name=10%20(3).webp) ![bTV Story logo](https://www.apexconfiguration.com/hs-fs/hubfs/8%20(3).webp?width=144&height=90&name=8%20(3).webp) ![RTL Passion logo](https://www.apexconfiguration.com/hs-fs/hubfs/28%20(1).webp?width=144&height=90&name=28%20(1).webp) ![bTV logo](https://www.apexconfiguration.com/hs-fs/hubfs/5%20(2).webp?width=144&height=90&name=5%20(2).webp) ![RTL 2 logo](https://www.apexconfiguration.com/hs-fs/hubfs/29%20(1).webp?width=144&height=90&name=29%20(1).webp) ![TN CZ logo](https://www.apexconfiguration.com/hs-fs/hubfs/30%20(1).webp?width=144&height=90&name=30%20(1).webp) ## Our Services Comprehensive CMDB solutions tailored to your enterprise needs  ### ServiceNow CMDB [Learn more about ServiceNow CMDB](https://www.apexconfiguration.com/servicenow-cmdb) ### CMDB Health Check [Learn more about CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) ### CMDB Design & Implementation [Learn more about CMDB Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) ### Managed Service [Learn more about Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) ### Automation & Optimisation [Learn more about Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) ### Health Dashboard & Reporting [Learn more about Health Dashboard & Reporting](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) ## Structured Delivery Process Structured approach. Clear outcomes. No overengineering Step 1 Step 2 Step 3 Step 4 ### 1. Assess & Diagnose Comprehensive assessment of your current CMDB state, data quality, and automation maturity.  ### 2. Design for Clarity Architect a CSDM-aligned data model and automation framework tailored to your environment.  ### 3. Implement & Automate Build automated discovery, data validation, and self-healing processes for sustained accuracy.  ### 4. Govern & Optimise Establish governance frameworks, KPIs, and continuous monitoring to maintain CMDB health.  Trusted Across Sectors ## Industries We Serve  Deep expertise in mission-critical environments where configuration accuracy is non-negotiable.  ### Broadcasting & Media Broadcasting & Media ### Banking & Finance Banking & Finance ### Healthcare Healthcare ### Aviation Aviation ### Manufacturing Manufacturing ### Pharmaceutical Pharmaceutical ### Telecommunications Telecommunications ### Defence Defence ### Automotive Infrastructure Automotive Infrastructure Trusted By Fortune 500 Enterprises | ServiceNow Certified Experts ## Ready To Gain Control & Clarity? Partner with specialists who deliver accurate, automated, and resilient CMDBs for enterprise organisations. [![APEX CONFIGURATION GROUP](https://www.apexconfiguration.com/hs-fs/hubfs/Act3%20child/images/ACG-logo.png?width=135&height=93&name=ACG-logo.png)](https://www.apexconfiguration.com/) ServiceNow CMDB specialists delivering enterprise-grade implementation, remediation, and managed services. Address: 20 Wenlock Road, London, England, N1 7GU VAT Number: 505 0347 31 Company Number: 15871442 Email: [contact@apexconfiguration.com](mailto:contact@apexconfiguration.com) [Follow Apex Configuration Group on LinkedIn](https://www.linkedin.com/company/apex-configuration-group) Services - [CMDB Health Check](https://www.apexconfiguration.com/cmdb-health-check) - [Design & Implementation](https://www.apexconfiguration.com/cmdb-design-implementation) - [Managed Service](https://www.apexconfiguration.com/managed-cmdb-services) - [Automation & Optimisation](https://www.apexconfiguration.com/cmdb-automation-tools) - [Health Dashboard & Reporting](https://www.apexconfiguration.com/cmdb-health-dashboard-servicenow) Company - [What is a CMDB?](https://www.apexconfiguration.com/what-is-cmdb) - [Benefits](https://www.apexconfiguration.com/benefits-of-cmdb) - [About](https://www.apexconfiguration.com/about-apex) - [Blog](https://www.apexconfiguration.com/blog) Resources - [Contact Us](https://www.apexconfiguration.com/contact-us) - [CMDB Diagnostic Call](https://www.apexconfiguration.com/cmdb-diagnostic-call) - [Book A Meeting](https://www.apexconfiguration.com/book-a-meeting) © 2026 Apex Configuration Group. 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